Terms of sale

Present themGeneral conditions of Sale have as their object the purchase of products remotely via electronic network on the sitewww.pistacchiroccatufano.com sold directly bypistacchioroccatufano.com based in  in Corso Umberto 57 – Bronte CT.

These Conditions of Sale regulate the sale of products marketed by Ilaria Russo's Le Borsechic.it company in order to ensure maximum transparency and clarity in the relationship with users.. All sales and purchase operations, between the Seller and the Customer, will be governed by the following General Conditions.

REGISTRATION

Users who intend to purchase onpistacchioroccatufano.com and use the services on the site must register. The user who registers declares to have read the Privacy Policy, and that the personal data entered are truthful, as well as correct, taking full responsibility for the information provided. In case of variations, the user is required to promptly inform the Company.

CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

The sales contracts for the products on the sitepistacchioroccatufano.com, are considered concluded when the purchase order placed by the customer is received by the customerpistacchioroccatufano.com and the latter accepts it. Thepistacchioroccatufano.com will promptly send the customer a receipt of the purchase order placed by the customer. The client, by sending your purchase order electronically, declares to have read and accepted these general conditions of sale and undertakes to observe and respect them in his dealings with Borsechic.it.

AVAILABILITY’ OF PRODUCTS AND ORDER FULFILLMENT

The electronic commerce system adopted on the website www.leborsechic.com is designed to guarantee maximum transparency to the Customer, indicating in real time the exact status of availability of the Products in stock and related delivery times.
However, it must be considered that multiple users can place orders for the same item(s) at the same time and consequently vary the quantity of products present in our warehouse. In this case we will take care to promptly notify the Customer by telephone or e-mail of any problems related to the availability of the product., who at that point will be able to freely decide whether or not to cancel the order placed. In case of cancellation you will be immediately refunded the amount paid.

pistacchioroccatufano.com reserves the opportunity to fulfill even partially the orders received based on the availability of the products in stock.

Please also remember that the images present within the product sheets are indicative and sometimes, as they are all handcrafted products, may not fully correspond to the actual characteristics of the item, although we show a lot of care and attention in this too.

PROCESSING OF PERSONAL DATA

Pistacchiroccatufano.com pursuant to art. 13 del D.Lgs. 196/2003 informs that the personal and fiscal data acquired also verbally in reference to the commercial relationships established, provided directly by the interested parties, or otherwise acquired within the scope of the company's activity, will be processed in compliance with the aforementioned legislation, including the confidentiality obligations established by them. In relation to the aforementioned, the rights referred to in the article may be exercised 7 D.Lgs. 196/2003.

CUSTOMER OBLIGATIONS

The Customer is obliged, before submitting your purchase order, to read these carefullyGeneral conditions of Sale. The forwarding of the purchase order implies their full knowledge and acceptance. The Customer is obliged, In the end, once the online purchase procedure has been completed, to print and keep theseGeneral conditions of Sale, already viewed and accepted during the contract conclusion phase.

DEFINITION OF THE ORDER

By sending the online order, the Customer transmits topistacchioroccatufano.com a proposal to purchase the product and/or products placed in the cart. When the Customer places an online order for the products he has placed in the cart, agrees to purchase them at the price and terms indicated hereinGeneral conditions of Sale.

PURCHASE METHOD

The customer buys the product, whose characteristics are illustrated online in the relevant descriptive and technical data sheets, at the price indicated therein plus the delivery costs specified on the site. Before submitting the purchase order, the unit cost of each selected product is summarized, the overall cost in case of purchase of multiple products and the related delivery costs. Once the purchase order has been submitted, the customer will receive frompistacchioroccatufano.com an email message confirming receipt of the purchase order and containing information relating to the main characteristics of the purchased good, detailed indication of the price, of delivery costs, applicable taxes and means of payment.

SALES PRICES

All sales prices displayed on the sitepistacchioroccatufano.com  they are indicated in Euros and include VAT. They are subject to change without notice. Shipping costs, except in exceptional or promotional cases, are the responsibility of the Customer, clearly displayed before completing the order. Any customs duties are the responsibility of the customer.

SHIPPING

Shipments are made exclusively via courier, which delivers by 7/21 working days (with some exceptions) following the processing of the order. Shipping costs are the responsibility of the customer, clearly visible when placing the order.

Shipping costs are offered free of charge for domestic orders in Italia (including the Vatican and San Marino) starting from € 4,00 (quattroeuro), international in Europe and the Mediterranean Basin starting from € 250,00 (three hundred,00) and international in Rest of the world starting € 500,00 (five hundred,00).

pistacchioroccatufano.com assumes no responsibility for any delays in delivery by shipping companies.

PAYMENT

The customer can make the payment due by choosing one of the following methods listed:

  • Payment with PayPal and/or credit card: the consumer can use the payment procedure with PayPal and/or credit card, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements, the Customer is invited to consult the site www.paypal.com.
  • Payment by bank transfer: payment by bank transfer can be made using the details displayed during the online order procedure. In the event that payment is made by bank transfer, the purchased good will be shipped according to the methods indicated in the following paragraph “Delivery of Products”, to the address indicated by the customer upon receipt of the credit, therefore on average within three/six working days after making the transfer (the timing varies depending on the credit institution used).

DELIVERY OF PRODUCTS

The purchased good, together with the relevant invoice, it is delivered by courier to the address specified by the Customer when ordering online.pistacchioroccatufano.com guarantees delivery of the purchased product in the shortest possible time. In the event of non-delivery due to the absence of the recipient, to the address indicated by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender (pistacchioroccatufano.com).

GUARANTEE OF CONFORMITY AND DEFECTIVE PRODUCTS

The products purchased on the siteleborsechic.it are subject to the regulations on the sale of consumer goods. The products delivered comply with the characteristics illustrated online in the relevant descriptive and technical data sheets.

RIGHT OF WITHDRAWAL

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded withleborsechic.com, without specifying the reason, within the deadline of 10 (ten) working days starting from receipt of the goods. The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the siteleborsechic.it. The right of withdrawal is exercised upon dispatch, within the aforementioned deadline, of a written communication to the address ofleborsechic.it, by registered letter with acknowledgment of receipt. The notice of withdrawal must necessarily be sent,  within the aforementioned deadlines,  also by email to info@pistacchioroccatufano.com, with attached proof of sending registered letter. In case of exercise of the right of withdrawal, the communication must be sent to the following address:

Corso Umberto 57 – Bronte CT

If the goods have been delivered, the customer is required to return it toleborsechic.it within the deadline of 15 (fifteen) days starting from the date of delivery of the goods by courier (at the customer's expense) aCorso Umberto 57 – Bronte CT.

For any clarification, write to info@pistacchioroccatufano.com and we will be happy to assist you and find the best and simplest solution to make the return.

EXPRESS TERMINATION CLAUSE

In the event of total or partial non-payment of the purchase price of the goods, theCorso Umberto 57 – Bronte CT reserves the right to declare, pursuant to and for the purposes of the art. 1456 of the Civil Code, terminated this contract by sending a written communication to the customer's email address.

COMPLAINTS

For any complaints or clarifications, the customer will have to contact the number+39 3285684617 or email address info@pistacchioroccatufano.com.

APPLICABLE LAW AND JURISDICTION

This contract is regulated by the Italian law. The exclusive jurisdiction and venue for any legal action brought by the Buyer pursuant to this guarantee or any further legal guarantees will be the Court of Catania.